Gutter Guy Perth Privacy Policy – Data Protection, APP Compliance & Transparency

Table of Contents

1. Introduction
2. Information We Collect
3. How We Use Your Information
4. Data Storage & Security
5. Cookies & Analytics
6. Data Sharing with Providers
7. Your Rights & Access to Information
8. External Privacy Resources
9. Governing Law (WA)
10. Contact & Transparency

1. Introduction

Gutter Guy Perth values your privacy and protects your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, store, and disclose information.

2. Information We Collect

We collect information you submit via our forms – name, address, phone number, email, and details about the requested service. We may also collect optional attachments (such as photos of your property) to help providers quote accurately.

3. How We Use Your Information

Your information is used only to connect you with verified independent gutter service providers, facilitate communication, and improve our platform. We never sell or rent your data to third parties.

4. Data Storage & Security

All data is stored on secure, encrypted servers located in Australia. We use firewalls, HTTPS encryption, and role-based access to protect information from unauthorized use. Data is retained only for legitimate business or legal purposes.

5. Cookies & Analytics

We use cookies and analytics tools to monitor site performance and improve user experience. Cookies do not personally identify you. You can disable cookies in your browser settings at any time.

Your details are shared only with independent providers registered with valid ABNs so they can contact you for quotes or job details. Providers must use your information solely for service-related communication.

7. Your Rights & Access to Information

You may request access to, correction of, or deletion of your personal data by emailing info@gutterguyperth.com.au. We will respond within five business days.

8. External Privacy Resources

For more information about privacy rights in Australia, visit the Office of the Australian Information Commissioner (OAIC).

9. Governing Law (WA)

This Privacy Policy is governed by the laws of Western Australia and the Commonwealth of Australia.

10. Contact & Transparency

For privacy queries or complaints, email info@gutterguyperth.com.au.

We are matchmakers, not providers. All agreements and payments occur directly between the customer and independent provider.

Last Updated: October 2025